Help Track Status
Help

Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. The various types include different durations and entry types. Make sure to choose the one that matches your travel plans.

Please select the date you will be arriving at your destination. This date will help us determine the validity period of your visa.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport, using letters A-Z. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches the date of birth listed in your passport.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Select the nationality as it appears on your passport. This must match the nationality on the passport you're using for this application.

Check this box if you want to skip entering your passport information at this moment. You'll need to provide this information later to complete your application.

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Track Your ETA Status

Wondering where things stand? We get it — waiting is the worst. Here's everything you need to know about tracking your ETA.

⚡ TL;DR

After you submit your ETA through us, you'll get email updates at every stage. Check your inbox (and spam folder!) for your latest status. Need help? Reach out to our team anytime.

How Tracking Works

We know the waiting game is stressful — we've been there ourselves, refreshing our inbox every 5 minutes. 😅 That's why we built a simple tracking workflow that keeps you in the loop without the guesswork.

Submitted

We've received your info and our team is on it. Hang tight!

Under Review

Our experts are double-checking every detail to make sure it's all 100%.

Processing

Your info has been sent to the authorities. Now we wait (but we'll keep you posted).

Approved

You're all set! Your ETA is ready and waiting in your inbox. Time to pack! 🎒

Where to Find Your Updates

Check Your Email

Every status change triggers an email to the address you provided during submission. Make sure to check your spam/junk folder — sometimes emails end up there.

Your Reference Number

You received a unique reference number after submitting. Keep it handy — it's your ticket to quick support if you need to reach out to us.

Common Questions About Tracking

"I haven't received any email — what now?"

First, check your spam folder. Still nothing? Shoot us an email at [email protected] with your reference number and we'll sort it out within 24 hours.

"How long until I hear back?"

Most travelers get their first update within 24 hours of submission. The full process typically takes 3–5 business days. Check our Processing Times page for the complete breakdown.

"Can I speed things up?"

Honestly? The biggest speed boost is making sure your info is accurate from the start. That's why our team reviews everything — fewer errors means fewer delays.

PRO-TIP

Bookmark the email with your reference number. You'll thank yourself later when you need it for a status check or support request.

INSIDER HACK

Here's what they don't tell you: most delays happen because travelers submit info with typos. Our review process catches these before they become a problem. That's the real shortcut.

Need Help With Your ETA?

Our team is just an email away. Support requests can be submitted 24/7 via email. Typical response time is within 24 hours.

Reach Out to Us