Private third-party assistance service - Not affiliated with the UK Government

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Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. The various types include different durations and entry types. Make sure to choose the one that matches your travel plans.

Please select the date you will be arriving at your destination. This date will help us determine the validity period of your visa.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport, using letters A-Z. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches the date of birth listed in your passport.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Select the nationality as it appears on your passport. This must match the nationality on the passport you're using for this application.

Check this box if you want to skip entering your passport information at this moment. You'll need to provide this information later to complete your application.

Privacy Policy

Last updated: March 2026

1. Introduction

UK ETA APPROVAL ("we," "our," "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains in detail how we collect, use, store, share, and protect your data when you use our website and services. We are a private third-party service providing assistance with UK ETA applications. We are not affiliated with the UK Government or GOV.UK.

By using our website and services, you consent to the data practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.

2. Information We Collect

We collect several types of information in connection with our services:

2.1 Personal Information You Provide

  • Identity information: Full legal name (first, middle, and last names), date of birth, nationality, and gender
  • Passport information: Passport number, passport expiry date, country of issue, and nationality on passport
  • Contact information: Email address and phone number (if provided)
  • Travel information: Planned arrival date, purpose of visit, and duration of stay
  • Eligibility information: Answers to background and eligibility questions required for the application
  • Communication content: Messages, enquiries, and correspondence you send to our support team

2.2 Information Collected Automatically

  • Technical data: IP address, browser type and version, operating system, device type, and screen resolution
  • Usage data: Pages visited, time spent on pages, click patterns, and navigation paths through our website
  • Cookie data: Information stored by cookies and similar technologies (see Cookies section below)
  • Referral data: The website or source that referred you to our Service

3. How We Use Your Information

We use your personal information for the following purposes:

  • Application processing: To process and assist with your UK ETA application, including submitting your application to the relevant authorities
  • Communication: To send you application confirmations, reference numbers, status updates, and responses to your enquiries
  • Customer support: To respond to your questions, resolve issues, and provide assistance related to your application
  • Service improvement: To analyse usage patterns and improve the functionality, design, and content of our website and services
  • Legal compliance: To comply with applicable laws, regulations, and legal processes
  • Fraud prevention: To detect and prevent fraudulent activities, security threats, and abuse of our services

4. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Contract performance: Processing necessary to provide you with the services you have requested
  • Consent: Where you have given us explicit consent to process your data for specific purposes
  • Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights and freedoms
  • Legal obligation: Where processing is necessary to comply with applicable laws

5. Data Sharing

We may share your personal information with the following categories of recipients:

  • UK Government authorities: Your application data is shared with relevant UK authorities as part of the ETA application process. This is the primary purpose of our service
  • Payment processors: Your payment information is shared with our payment processing partners to facilitate transactions. We do not store full payment card details
  • Service providers: We may share data with trusted third-party service providers who assist us with website hosting, email delivery, analytics, and other operational functions
  • Legal requirements: We may disclose your information if required by law, court order, or government regulation

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, destruction, or loss. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and employee training on data protection practices. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. When determining retention periods, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process the data, and applicable legal requirements.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right of access: The right to request a copy of the personal data we hold about you
  • Right to rectification: The right to request correction of inaccurate or incomplete personal data
  • Right to erasure: The right to request deletion of your personal data under certain circumstances
  • Right to restrict processing: The right to request that we limit the processing of your personal data
  • Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format
  • Right to object: The right to object to our processing of your personal data in certain circumstances
  • Right to withdraw consent: Where processing is based on consent, the right to withdraw your consent at any time

To exercise any of these rights, please contact our support team. We will respond to your request in accordance with applicable data protection laws.

9. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyse website usage, and support our operations. Cookies are small text files stored on your device by your web browser. We may use the following types of cookies:

  • Essential cookies: Necessary for the basic functionality of our website and services
  • Analytics cookies: Help us understand how visitors interact with our website
  • Preference cookies: Remember your settings and preferences

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

10. International Data Transfers

Your personal data may be transferred to and processed in countries other than your country of residence. When such transfers occur, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

11. Children's Privacy

Our Service is not directed at children under 18 years of age. We do not knowingly collect personal information from children without parental or guardian consent. Applications for minors must be submitted by a parent or legal guardian.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post any changes on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our support team. Support requests can be submitted 24/7 via email. Typical response time is within 24 hours.

[email protected]