Private third-party assistance service - Not affiliated with the UK Government

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Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. The various types include different durations and entry types. Make sure to choose the one that matches your travel plans.

Please select the date you will be arriving at your destination. This date will help us determine the validity period of your visa.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport, using letters A-Z. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches the date of birth listed in your passport.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Select the nationality as it appears on your passport. This must match the nationality on the passport you're using for this application.

Check this box if you want to skip entering your passport information at this moment. You'll need to provide this information later to complete your application.

Fee Structure

Understanding Our Fee Structure

Transparency is a core principle of our service. We believe that every applicant should have a clear understanding of the costs associated with their UK ETA application before they commit to using our platform. This page provides a detailed explanation of our fee structure, including the distinction between government fees and our service fee.

It is important to understand that there are two distinct components to the costs involved in a UK ETA application submitted through our service. Each component covers different aspects of the process and has different terms and conditions.

Government Fee

The UK Government charges an official fee for processing Electronic Travel Authorisation applications. This fee is set by the government and is subject to change at any time based on government policy decisions. Key points about the government fee:

  • The government fee is set and collected on behalf of UK authorities
  • This fee covers the administrative processing and security screening conducted by the government
  • The fee amount may change based on government announcements and policy updates
  • Government fee refund conditions are determined by the UK Government, not by our service
  • The government fee applies to each individual applicant — each traveller on your application will incur this fee separately

Service Fee

Our service fee covers the comprehensive assistance we provide throughout the application process. This fee is charged by UK ETA APPROVAL for the value-added services we deliver, and is separate from and in addition to any government fees. Our service fee covers:

  • Guided application form: Access to our structured, multi-step application interface with real-time validation and field-level guidance
  • Application review: A comprehensive review step before submission to help catch errors and ensure accuracy
  • Multi-traveller support: The ability to include multiple travellers in a single application session
  • Email-based support: Access to our customer support team for application-related questions and assistance
  • Status tracking guidance: Tools and guidance to help you monitor the progress of your application after submission
  • Help resources: Access to our comprehensive Help Center, FAQ, and informational pages about UK ETA requirements
  • Modification assistance: Support for requesting changes to your application after submission (subject to processing stage)

When Are Fees Charged?

All applicable fees are presented during the application process before final submission. You will see a clear, itemised breakdown of each fee component before you are asked to confirm your application and proceed to payment. No hidden charges will be applied at any point in the process.

You are free to review the fee breakdown and decide whether to proceed before any payment is taken. If you choose not to continue, no charges will be applied to your payment method.

Per-Applicant Fees

Fees are calculated on a per-applicant basis. If your application includes multiple travellers, each person's fees will be calculated individually and presented as a total before payment. The fee breakdown during checkout will clearly show the cost for each traveller included in your application.

Payment Methods

We accept major credit and debit cards for payment. All transactions are processed securely using industry-standard encryption. Accepted payment methods are displayed during the checkout process. Your payment details are handled securely and are not stored on our servers beyond what is required for transaction processing.

Refund Information

Refund eligibility depends on the type of fee and the processing stage of your application at the time a refund is requested. Government fees and service fees have different refund conditions. For complete details about our refund terms, including eligibility criteria, timelines, and the process for requesting a refund, please review our Refund Policy.

Important Disclosure

We are a private third-party service providing assistance with UK ETA applications. We are not affiliated with the UK Government or GOV.UK. Our service fee is charged for the assistance and convenience we provide. You are free to apply for a UK ETA directly through the official government channel. By choosing to use our service, you acknowledge that you are paying for our assistance and the added value of our platform, which is separate from the official government application process.

If you have questions about our fee structure, payment process, or refund policy, please contact our support team. Support requests can be submitted 24/7 via email. Typical response time is within 24 hours.

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